Common questions, clearly answered.

<p>You pay a <strong>one-time 149,99 €</strong> per level, that's it. <strong>No subscription</strong>, no automatic renewal, no stored card. After that, there's never another charge.</p>

<p><strong>6 months of full access</strong> from purchase. That's typically plenty to complete one level. You learn at your own pace, pause and pick up where you left off. Your progress is saved.</p>

<p>Yes. Each level includes the matching <strong>Hueber books “Schritte plus Neu”</strong> at no extra cost. At checkout you choose whether to get them <strong>printed</strong> by post or <strong>digital</strong> as a code.</p>

<p>If you choose the <strong>printed</strong> Hueber books, we ship within <strong>1–2 business days</strong>. Within Germany the parcel usually reaches you in <strong>2–4 business days</strong>.</p>

<p>You see the shipping cost for printed books in the cart before you pay. The <strong>course access ships free</strong> because you get it instantly by email. If you choose the books <strong>digital</strong>, there's no shipping at all.</p>

<p>You start your <strong>digital course access</strong> right away — at checkout you confirm that your right of withdrawal ends when you begin. On top of that, V-IZ gives you a <strong>voluntary 7-day money-back guarantee</strong>. Unopened printed books can be returned.</p>

<p>You can pay securely with <strong>credit and debit card</strong>, <strong>PayPal</strong> and common online payment methods. You'll see the exact options at checkout. You receive an <strong>invoice with VAT shown</strong>.</p>

<p><strong>A1</strong> is for the start (you're a beginner). <strong>A2</strong> builds on it. <strong>B1</strong> is for speaking independently in everyday life and at work. You buy the level you need now and get the next one when you're ready.</p>

<p>The course prepares you well for levels A1 to B1. An <strong>official, recognised certificate</strong> (e.g. telc or Goethe) is earned through an exam at a recognised exam centre, not with us. Feel free to ask us, we'll advise you.</p>